Terms of service

Welcome to Dantivo. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with these Terms.

If you do not agree, please discontinue use of the site immediately.

1. Company Information

This website is operated by Dantivo.
For any inquiries, you may contact us at:

📧 joss66889@outlook.com

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are using the site under the supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order.

3. Products & Pricing

We strive to ensure all product descriptions, images, and prices are accurate. However, we reserve the right to:

Correct errors or omissions
Update product information without prior notice
Cancel orders affected by pricing or system errors

All prices include applicable VAT where required by law unless stated otherwise.

4. Orders & Payment

By placing an order, you agree that:

All billing information provided is accurate
You are authorized to use the selected payment method

We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

Payment must be completed before order processing.

5. Shipping & Delivery

Shipping times are estimates only and may vary due to customs, logistics providers, or external circumstances beyond our control.

Customers are responsible for providing accurate shipping details. We are not liable for delays caused by incorrect information.

For full details, please refer to our Shipping Policy.

6. Returns & Refunds

Our Return Policy outlines eligibility, timelines, and refund procedures.

Approved refunds will be issued to the original payment method within 5–10 business days after processing.

We reserve the right to deny returns that do not meet policy conditions.

7. Intellectual Property

All website content, including text, graphics, logos, images, and design elements, is the exclusive property of Dantivo and is protected by international intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

8. Data Protection & GDPR Compliance (EU Customers)

If you are located in the European Economic Area (EEA), your personal data is processed in accordance with the General Data Protection Regulation (GDPR).

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion (“Right to be Forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, please contact:
📧 joss66889@outlook.com

We process personal data solely for order fulfillment, customer service, fraud prevention, and marketing (if consent is given).

For more details, please review our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, Dantivo shall not be liable for:

Indirect or consequential damages
Loss of profits or revenue
Delays caused by third-party carriers

Our total liability shall not exceed the amount paid for the purchased product.

10. Prohibited Activities

Users may not:

Violate any applicable laws
Infringe intellectual property rights
Submit false or misleading information
Distribute malicious software
Engage in fraudulent chargebacks

Violation may result in account suspension or legal action.

11. Governing Law & Dispute Resolution

These Terms shall be governed by applicable international commercial laws.

For EU consumers, disputes may also be submitted through the EU Online Dispute Resolution (ODR) platform where applicable.

12. Amendments

We reserve the right to update these Terms at any time. Changes will take effect immediately upon posting.

Continued use of the website constitutes acceptance of updated Terms.

13. Contact Us

For questions regarding these Terms: